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hey@inglab.com.my

Last Updated — July 2, 2025

Terms of Service

1. Acceptance
By accessing or using Ingenious Lab’s website, services, software, APIs or content (collectively, the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.

2. Eligibility & Accounts
You must be 18+ and capable of forming contracts under applicable law. You may need to register and maintain accurate account info, keep credentials secure, and notify us immediately of unauthorized access.

3. License & Permitted Use
We grant you a limited, non-exclusive, revocable license to access and use the Services for your internal business purposes only, subject to compliance with these Terms. Except as expressly permitted, you may not:

  • Copy, modify, sublicense, decompile, or reverse engineer the Services;

  • Use bots, crawlers, or scrape data;

  • Frame or embed Services in other websites;

  • Remove proprietary notices or IP notices.

4. User Content & Feedback
Any text, data, code, models, or other materials you upload (“User Content”):

  • You retain ownership, but grant us a worldwide, perpetual, irrevocable, royalty‑free license to use, reproduce, modify, and display it to provide and improve Services.

  • Must comply with laws and not infringe third‑party rights.

  • We reserve the right to remove or disable access to any content that violates these Terms.

5. Intellectual Property
All IP rights in the Services, including software, models, documentation, content, and trademarks, belong exclusively to Ingenious Lab or our licensors. No rights are transferred except the limited license stated above.

6. Privacy & Data
Your use of the Services is also governed by our Privacy Policy [insert link]. We process data in accordance with applicable data protection laws.

7. Third-Party Integrations
Services may integrate with third-party services (e.g., cloud platforms). Your use of those services is subject to their terms. We are not responsible for third-party systems' availability or performance.

8. Prohibited Conduct
You may not:

  • Use Services for illegal, infringing, harmful, or unethical activities;

  • Upload malware or harmful code;

  • Attempt to circumvent limitations or security features;

  • Violate privacy or intellectual property rights;

  • Use Services to generate illicit content.

9. Fees & Payment
Your use may be subject to fees as agreed in your subscription/order form. Fees are non-refundable except where required by law. Overdue payments may incur interest or suspension.

10. Termination
We may suspend or terminate your access upon breach, misuse, unlawful activity, or at our discretion with notice. You may also terminate via written notice. Upon termination:

  • Your license ends immediately;

  • Outstanding payment obligations remain;

  • We may delete or retain your data per the Privacy Policy.

11. Warranties & Disclaimers
The Services are provided “as is” and “as available.” To the full extent allowed by law, Ingenious Lab disclaims all warranties, either express or implied, including merchantability, fitness for purpose, uptime, accuracy, or compliance.

12. Limitation of Liability
To the maximum extent permitted by law:

  • Ingenious Lab is not liable for indirect, incidental, consequential, special, or punitive damages;

  • Our total liability under or relating to these Terms shall not exceed the fees you paid in the 12 months preceding the claim, capped at MYR 100,000.

13. Indemnification
You agree to defend, indemnify, and hold harmless Ingenious Lab, its officers, directors, employees, and agents from any claims, damages, liabilities, and costs (including legal fees) arising from:

  • Your use of Services;

  • Your violation of these Terms;

  • Your User Content or violation of third‑party rights;

  • Any negligent or willful misconduct.

14. Governing Law & Disputes
These Terms are governed by the laws of Selangor, Malaysia. All disputes will be referred to confidential arbitration in Selangor under the Malaysian Arbitration Association rules. Either party may seek injunctive relief in court for IP violations.

15. Changes
We may revise these Terms at our discretion. If materially changed, we’ll notify you via email or website notice. Continued use after changes constitutes acceptance.

16. General Provisions

  • These Terms constitute the complete agreement and supersede all prior communications.

  • If any provision is invalid, the remainder remains in effect.

  • No waiver of any right will be effective unless in writing.

  • You may not assign or transfer rights without our consent; we may do so freely.